Business Continuity Theatre #5: If We Can’t Articulate Our Value, We Won’t Be Valued

By |2026-02-02T20:37:40+00:00February 1st, 2026|0 Comments

There is an uncomfortable question sitting beneath this entire series.

If we cannot clearly articulate the value of our programs — whatever label we put on them: Crisis and Emergency Management, Business Continuity, Resilience, Risk — how do we expect to be valued in the future?

Margins will be squeezed. Every cost will be scrutinized and rationalized. Every process will be streamlined to “perfection”.

And functions that cannot clearly explain why they exist will not be protected by good intent.

They will be optimized, reduced, or quietly removed.

The argument we keep relying on is no longer enough.

For years, our profession has leaned on familiar justifications.

“We’ll save you on your worst day.” “We need you to buy-in to the process” “We can’t move faster until the culture changes.” “We’re following a strategy that doesn’t yet allow for resilience.”

Those statements may be true — but they are no longer sufficient.

They defer value into hypothetical futures and rely on trust rather than evidence. In an environment of relentless pressure, that is a losing position.

Value has to be visible before the crisis.

Resilience cannot justify itself only in extreme events.

If the only time your program shows value is during a crisis, it will always lose to initiatives that deliver benefit today — faster delivery, reduced rework, improved customer outcomes, and better decision-making under pressure.

The organizations that continue to invest in resilience will be the ones that can see its impact now, not just imagine it later.

Here’s the test: can a lay-person understand your value?

If this series leaves you with one thing to work on, let it be this.  Ask yourself …

Can you clearly articulate the value of your program in language that someone outside the profession would understand?

Not a peer. Not an auditor. Not a regulator.   A layperson.

Could a frontline leader, a finance partner, or a board member explain what your program actually does — and why it matters — without using framework language or acronyms?

If the answer is no, the value is not yet clear enough.

“We can’t change until…” is not a strategy.

Waiting for the right culture, the right strategy, or the perfect mandate is another way resilience quietly stalls.  Culture follows behavior. Strategy responds to value.

If we cannot connect our work to the outcomes leaders are already accountable for, no amount of framework alignment will make it stick.

The work we need to do — now!

Do the thinking this year.  Get underneath your program and ask why it exists in this organisation, right now. Strip it back to the problems it actually solves. Translate it into outcomes your organisation already cares about.

Then do the harder part.  Get out there and sell the profession.  Not with fear. Not with worst-case scenarios. Not with compliance arguments.

But with clarity, relevance, and language that makes sense to people who don’t live in this field.

The future will not wait.

The organizations that retain strong resilience capability will not do so because they had the best standards.  They will do so because someone could clearly articulate — in plain language — why the work mattered.

If we can’t do that, someone else will decide its value for us.

And we may not like the answer.

Recommend0 recommendationsPublished in Enterprise Resilience

Share This Story, Choose Your Platform!

About the Author:

Laura Jury is a passionate resilience professional living in the disruption risk-rich environment of New Zealand – featuring everything from large-scale earthquakes and being on the Pacific Rim to the ever-expanding global risks of cyber and physical security and every possible disruptive event in between. Laura has a proven track record in crisis management, business continuity, and emergency response strategies, particularly within financial services and aviation. She excels in strategic thinking, taking decisive action, and leading teams through complex disruptions, driving positive change in dynamic environments to ensure organizations are prepared for not just the identified risks but the unforeseeable ones.

Beyond her work in the aviation industry, Laura is dedicated to fostering a vibrant community of Risk, Security, and Business Continuity professionals in New Zealand. As the chair of the NZ Chapter of the Institute of Strategic Risk Management (ISRM), she actively shares engaging content that sparks discussion, promotes continuous learning, and pushes the boundaries of capability and development within the resilience domain.  Reach out to Laura in LinkedIn.

 

Leave A Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.