We launched the weekly Continuity eGUIDE in 2003 with a vision to consolidate and communicate resources for the disciplines of BC, DR, and EM. Since then we have published over 640 editions and now publish on Wednesday twice a month. For more than 19 years we have worked to bring our industry together. It is our passion!
2025
Vol 722 – When Cell Networks Fail, This Hidden Feature Can Keep You Connected
December 4, 2025In an always-connected world, our phones have become our personal command centers. During disasters, major events, or infrastructure failures, the one tool we count on most, our cellular connection can suddenly become unreliable or unavailable. However, there is a lifeline you are not likely using.
Seasoned communications veteran, Jim Gledhill, tells us that there is a simple, no-cost feature built into every modern smartphone that dramatically increases your ability to stay reachable: Wi-Fi Calling. Most people don’t use it, few understand it, and almost no one realizes how powerful it can be in a crisis.
Vol 721 – How Digital Twins Reduce Risks of Supply Chain Disruptions
November 20, 2025Professionals in business continuity, cybersecurity and crisis management face the challenge of maintaining smooth supply chain operations amid constant disruptions, from extreme weather to cyber incidents and geopolitical events. A “digital twin” — a real-time virtual replica of a physical system — provides a clear way to see operations, test scenarios and anticipate potential problems before they occur.
By applying digital twins, organizations can enhance their resilience, mitigate risks and respond more effectively to unexpected challenges. Zac Amos shares five practical techniques for implementing supply-chain digital twins to achieve these goals.
Vol 720 – A Century of Resilience: Lessons from My Father’s 100 Years
November 6, 2025This week, I’m stepping briefly away from technical sessions and trend analysis to reflect on something more foundational — the human side of resilience. This week, my father, Jack Gannon, turned 100 years old. A century of life, leadership, grit, and grace. And as I celebrate this extraordinary milestone, I’m reminded that my first and most enduring education in risk and resilience didn’t come from books, certifications, or conferences — it came from him.
In our field, we focus on business continuity, risk strategy, and crisis preparedness. But at the heart of it, resilience is personal before it is organizational. It begins with character. When my dad was 93 years old, he wrote his autobiography: Tell It Like It Was. Tell It Like It Is. He shares 10 pieces of advice for the next generation.
Vol 719 – 8 Security Gaps Increasing Warehouse Burglary Risks
October 16, 2025Warehouse burglaries are increasing as organized criminals become more strategic in targeting facilities with valuable goods and sensitive data. According to eCam.com warehouse crimes tend to be big. USC Annenberg Media reports on a robbery where suspects got away with about $30 million from a warehouse. The crime happened on a Sunday night. No one knew about it until workers came in on Monday morning. Supposedly, the heist set off an alarm, but law enforcement never got the call.
The impact goes far beyond missing inventory. Businesses often face costly repairs, insurance complications and a loss of customer confidence that can take months to rebuild. Expert Zac Amos provides action steps for 8 security gaps.
Vol 718 – The Big Picture: Adaptive Business Continuity
October 4, 2025Since 2015, thought leaders David Lindstedt and Mark Armour, have pushed our industry to rethink how organizations prepare for disruption. Their message: focus less on rigid plans, and more on building the capabilities that keep services running within a realistic range of losses—while respecting organizational constraints.
David and Mark transformed years of proven practices into a manifesto and later into a book. Recently Mark published a 7-part “Re-introduction” series, and we’ve gathered all the articles in one place for easy access on the HUB. Not everyone knows about ABC and not everyone agrees with it. But, over the years BCM professionals have found the approach worth serious consideration. What do you think?
Vol. 717 – The Emperor’s New Clothes: Organizational Resilience and BCM Revisited
September 18, 2025Back in 2019 BCM professional Scott Baldwin was searching for clarity. Like many of his peers, he was excited by the promise of “Organizational Resilience” but frustrated by the lack of substance behind the term. At that time Scott launched a survey of professionals, followed by an article on the HUB. His article captured an inflection point: a moment when the field seemed to be pivoting toward something new but hadn’t yet figured out how to deliver it.
Over the past six years Scott has worked to answer the questions it raised. He revisited the survey and original article along with updates on how those unresolved questions led to the development of a measurable, capability-based framework – a new way of approaching operational resilience.
Vol. 716 – Lessons Learned from Hurricane Katrina: Twenty Years Later
September 5, 2025Twenty years have passed since Hurricane Katrina devastated the Gulf Coast, yet its legacy as a national tragedy and a critical learning moment endures. Beyond the immense human suffering and physical destruction, Katrina exposed deep systemic failures—and, in its aftermath, prompted significant improvements in preparedness, response, and infrastructure.
This catastrophic event left a deep impression on author Kathy Rainey, who was at the time – publisher of the Disaster Resource GUIDE. The reality — human networks and entire social organizations collapsed. These social networks, especially in low-income neighborhoods, were crucial to people’s survival. They were fractured in the storm. Yet, and even today, as Kathy cautions, many vulnerabilities remain unresolved.
Here are 9 lessons learned over the past two decades.
Vol. 715 – Operational Empathy: A Critical Asset for Crisis Leaders
August 22, 2025In the fast-paced world of crisis response, every second counts. But so does every word — and the way it’s delivered. There is one overlooked leadership asset that consistently determines team performance and long-term resilience: empathy.
Crisis management professional, Ghaida Alkhateeb, has experience leading operations in high-pressure environments, including GSOCs. In this article she shares insights for crisis leaders who want to move beyond checklists and command tones.
Ghaida outlines 3 actionable strategies to embed empathy into the operational playbook — not as a nice-to-have, but as a force multiplier. Her practical advice includes common pitfalls and solutions plus tactical takeaways.
Vol 714 – Weather Whiplash: A Rising Challenge for Resilience Professionals
August 7, 2025For professionals in risk management, business continuity, and incident response, weather whiplash is more than a meteorological curiosity, it’s a growing operational threat.
The world has witnessed record-breaking heatwaves, intense storms, and unprecedented flooding—all within short time frames. These rapid transitions, known as weather whiplash, are becoming more frequent and severe, posing risks to infrastructure, agriculture, public health, and the economy.
Simon Beer, MBCI, provides strategic real estate leadership for a global pharmaceutical company where he supports highly regulated manufacturing and supply chain operation within safe work environments. In this meaty and practical article Simon outlines issues and provides clear-cut takeaways.
Vol 713 – Lessons from the Texas Hill Country Flooding for Resilience Professionals
July 17, 2025The Texas Hill Country floods left a path of destruction and heartbreak. It also brought immense challenges. Practitioners know well the weight of public expectation during a disaster. National attention transitions to social media for “hot takes”. Resilience professionals have an opportunity here to learn from the public’s reactions and offer action steps to mitigate future disasters.
In the week following the floods, Carrie Speranza, president of the IAEM USA Council, experimented with her social media accounts targeting messages with lessons learned and preparedness recommendations. The posts quickly gained steam across multiple platforms. In this article she shares 7 messages that can change behavior and protect us in the next disaster.
Vol 712 – Crisis Stress: How and Why Crises Affect People and Performance
July 3, 2025In this first of an 8-part series, crisis management expert Bob Chandler says it’s crucial to understand how these events impact professionals and civilians and potentially lead to conditions like acute stress disorders, acute crisis episodes, or post-traumatic stress disorder (PTSD). Learn about the differences between chronic, lower-order stress, acute stress, high stress, hyper stress, and traumatic stress.
Check back weekly on the Risk and Resilience HUB to read Parts 2 – 8. Topics include: Acute Stress Response (ASR); Psychological and Cognitive Effects; Impact on Concentration, Memory, and Focus; Importance of Assessment and Training for Crisis Managers.
Vol 711 – How to Foster a Culture of Cybersecurity in Your Organization
June 21, 2025A culture of cybersecurity means everyone in your organization takes ownership of protecting digital assets, sensitive data and day-to-day systems. It goes beyond installing firewalls or buying antivirus software. Building the right mindset is just as important as having the right tools.
Most breaches aren’t due to complex hacks but to simple human mistakes. In 2023, negligence or carelessness resulted in 98% of cases. IT expert Zac Amos lays out 7 tips to build an effective cybersecurity culture.