“Stabilization is not recovery,” writes Bill Howatt, in an article for Talent Canada. Planning for proper decompression after a crisis is just as crucial as planning for the crisis itself.
The dangers in skipping the recovery phase of crisis response often don’t show up right away, but can build later as emotional unsettlement, disengagement, team fracturing, and an increased risk of repeat incidents.
Howatt breaks down the three key aspects that make up a strong recovery phase: reflection without blame, evaluation without defensiveness, and reintegration without rush.
Read on to learn more.
