The biggest obstacles organizations face when implementing new AI initiatives are not related to technology, but to people and processes.
In an article for the Harvard Business Review, Karim R. Lakhani, Jen Stave, Douglas Ng and Daniel Martines take a deeper dive into why that is, and what can be done to combat it.
This time of unrelenting change contrasts with how organizational transformations have historically been implemented—episodically. The key, stress Lalhani, Stave, Ng and Martines, is building change resilience.
The article outlines a Five-Step Playbook for strengthening change resilience and building an environment ready to make the most of new technologies.
Read on to learn more.
Source: https://hbr.org/2025/07/a-guide-to-building-change-resilience-in-the-age-of-ai