When Your Crisis Communications is a “Train Wreck”!
In 2010, BP CEO Tony Hayward faced backlash for saying, "I'd like my life back," during the Gulf of Mexico oil spill crisis. His comments are seen as the gold standard of what not [...]
Designing Resilient Emergency Operation Centers
There are five elements to include when designing an emergency operation center space that promotes safety, efficiency, and community. Emergency operation centers (EOCs) are, in many ways, the backbone of a community. Their purpose [...]
Salt Typhoon: How Hackers Exploited America’s Telecom Giants
What the 2024 Telecom Breach Taught Us About Cybersecurity Imagine this: a shadowy group of hackers quietly infiltrates some of the biggest telecommunications companies in the U.S. They sneak in, blend into the background, [...]
Don’t Let a Single Bad Actor Slip Past: Embrace a Mindset of Cyber Resilience
Many crisis management teams, cybersecurity professionals and business leaders have dealt with cyberthreats incorrectly. Standard measures mainly fortify perimeter defenses — but what happens when a single bad actor slips past? Cyber resilience is [...]